This is my story:
I was on vacation flying from ATL (Atlanta) to CDG (France). Since I was going to arrive to France late, I needed to contact my hotel and the car rental agency to let them know that I would arrive late. Unfortunately I had no way to call, my only option was through the Internet. When I fired up my browser, one of the option was Boingo (A Bogus Wireless company specialized in fraudulent billing practices). I thought I sign up for just a month – a month later I was charged for another month. When I called to cancel the service, I was on hold for almost half hour. When I finally reached someone from customer service, she was very unhappy with me because I was canceling the service. I sent an email to them instructing them to cancel the account and refund the $9.95. I got an email back saying please call customer service to cancel. To make a long story short customer service failed to refund me the $9.95 even though I have only used their service once. I predict that Boingo will go out of business pretty soon if they continue on this path. The service itself is a mith, they are doing the same greedy things that several companies have tried and continue to do until someone like you and me say enough is enough. It’s good that they monitor blogs, but I don’t think they’ll be able to keep up – soon the internet will be flooded with hating Boingo Wireless websites. Boingo is fueled by greeds, it will not take them anywhere.
FINANCIAL SUPPORT
Ihateboingo.com is a non profit activist website. I would encourage you to donate whatever you can to keep the website going. I have invested almost every penny, time and resources to develop the website. Activist websites most often never get the support they deserve eventhough they are there to serve a big purpose. If you have been robbed by Boingo Wireless so bad that you can not support us by making a donation, it's totally understandable. I will continue to invest money, time and resources for as long as I can. I have created an online store as marketing campaign against Boingo Wireless. For every purchase made, we will gain a commission. We are also using google ads as sponsors, we encourage you to visit those sponsors, every penny counts. You will never see an ad for Boingo Wireless through the google ad because we've blocked it unlike other activist website. You usually see a big ad for the same business that they are fighting against. We do have a plan of attack, it is being unfold based on our financial budget, our capabilities and resources for example we can acquire more domain names and web hosting space, pay a penny per click to advertise on Google. If I collect any money or commission through the website, it will be posted and you will exactly how that money is spent to expend and promote our cause. I have no interest in using this to make money. I have a full time job and a part time business to support my family. My wife hates the idea of activism, but to me it's my volunteer work to humanity.
SUPPORT WITHOUT MONEY
If I was waiting for donation to start this website, it would have never happened. I am unable to spend any money on advertising, think of how you ended up on the website - its all through word of mouth. That's why we are asking you to blog. Go to our blog and there you will also find a number of links to other blog and complaints websites about Boingo. I monitor the web 24/7 searching for complaints through blogs, social and news networks. I have written in almost every single one. Please remember to mention this website when you post on other blogs. You must get the word out, our success is measured on the number of people we break the news to and we can only do that by spreading the news. I am always looking for writers, bloggers, graphic artist, web designers, lawyers whatever talent you have can be attributed to this website. We really need your help, we welcome all your ideas. Join us through the social websites, you can find us on twitter, myspace, youtube, facebook, measured up, and others. Make a youtube video about how much you hate boingo and we will post it on our website, write an article, created a logo or graphic - express yourself!